Contact
Write to us
In English, Russian or Spanish — whichever you would rather use. We read everything and answer within a couple of working days.
Who you are writing to
ActivLife Hub LLC, the operator of When I Was.
30 North Gould Street, Sheridan, WY 82801, United States
What to include
If something went wrong in a conversation, the day and roughly the time helps more than anything else — it lets us find the session rather than guess at it. Do not send passwords or payment details; we will never ask for them.
Deleting your account
You can do it yourself, at any time, from Your account — everything goes, and it cannot be undone. See Privacy for exactly what that covers.